Communication Skills and Culture Development Program

Trainer:Trainers, coaches, and mentors from Smartful. If needed, we involve a learning designer.
Duration:a 6-12 month development program (depending on specific needs)
Target group:companies that want to improve communication skills within their teams, with clients, or with partners

Development programs – comprehensive support for employee growth

Our development programs are designed to support and enhance the long-term growth of your employees.
The programs combine practical training, inspiring coaching sessions, supportive peer discussions, and other solutions to truly help teams progress. By smartly mixing different development methods, the program brings measurable impact to your company.

Your team will have support on every step of the way. Each program is flexible and adjusted to your specific goals – whether it’s new skills, greater confidence, or improved teamwork. Unlike one-off training sessions, which can be hard to measure, our development program works with your team consistently, leading to real and measurable improvements.

Example of the 6-month development program

Step 1: mapping key challenges through an anonymous survey

Step 2: half-day training session
“Effective communication basics and practical skills”

Step 3: regular peer-group sessions

During the six months, we’ll have peer group sessions for all participants to support experience sharing, learning from each other, and addressing communication-related issues. It’s also a space to share successes and insights.

Step 4: personal communication training

Over the six months, we’ll hold personal communication training sessions focused on practical exercises to develop participants’ assertiveness in real-life situations. Training will include practicing difficult conversations, giving feedback, and setting boundaries, so participants feel confident and effective in everyday communication.

Tailored to your business needs

Based on your company’s specific training and development needs, we create a program suited to your goals and resources. We can combine different programs to provide participants with a broader development journey.

Results

As a result of the development program, participants will be able to communicate more clearly, confidently, and empathetically. They will be better equipped to handle difficult communication situations, build strong collaborative relationships, and support a healthy communication culture within the team.

About the trainers

We design the program based on your goals, needs, and resources. Get to know your training and development partners here!

Support for growth

Supporting employee growth is most effective when done systematically and thoughtfully. Instead of relying on intuition, it’s important to base training and development plans on measurable needs.

We also recommend exploring our learning & development services. These services result in a structured action plan to help achieve the desired changes in your company.

Mariett Mardim Rimi Eesti Food AS Employee Growth Partner

We wanted to improve our knowledge of in-house training and we absolutely enjoyed the Smartful training. We found the practical exercises and discussions very useful. The participants pointed out that Helen managed to keep every moment engaging. If there is a need for similar training in the future, I would plan an even more extended training session so that all participants have the opportunity to present and receive feedback on themselves as trainers.

Kadri Otspere Piletilevi Group AS HR manager

The training “The role of the leader in team development” was practical and well structured. We got new interesting tools to use in giving feedback.

Kristi Berggren Viimsi Municipality Development Process Manager

We booked the DiSC training with Helen. I loved her energetic, sincere, and bright training style! The training was well structured. It was great to learn the theory in the first half of the day and to learn the profiles in the second half, as it would have been harder to concentrate otherwise.

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We will find a suitable solution for your needs feel free to ask for an offer!
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