Internal training: The role of the leader in the recruitment process

Introduction

There is an increasing discussion about the positive candidate experience and how organizations no longer rely solely on HR personnel for recruitment. To achieve results in recruitment, it is crucial for all participants in the hiring process to have the necessary competence and ability to offer the best candidate experience.
The training “The Role of the Manager in the Recruitment Process” is designed to help managers involved in recruitment gain a shared understanding, broaden their perspective on recruitment, and provide them with the attitudes, knowledge, and skills needed to create a successful candidate experience. All of this is aimed at finding the best talent for your team.

Outcome

By the end of the training, the manager will understand their role and its importance in the recruitment process. They will be able to distinguish between recruitment and headhunting and adapt their behavior and actions based on this understanding. This enables the recruiting manager to provide the best experience throughout the application process, making future recruitments more efficient and successful.

About the Trainer

Helen has completed a Bachelor’s degree in Business at Tallinn University of Technology and a Master’s degree in Human Resource Management. She has over nine years of experience in human resource management, working in both retail and business consulting. As a certified Executive Coach, Helen has worked with several top executives to help turn their visions into reality. In addition to her Master’s in Human Resource Management, Helen also holds a Level 6 adult educator certification and is an internationally recognized DiSC trainer.

Learn more about the trainer Helen Pärli.

Curriculum: Internal training: The role of the leader in the recruitment process

Curriculum Group: Management and Administration Curriculum

Basis for Curriculum Development: The curriculum has been developed based on the competency standard for HR professionals (Level 5), with the recruitment competencies outlined in the standard forming the general foundation of this curriculum. This training does not provide prerequisites for acquiring the competency standard.

Goal: The purpose of the training is to provide managers involved in recruitment with an overview of their role in the recruitment process. The training covers the current market situation in recruitment, the differences between recruitment and headhunting, the stages of the recruitment process, and the manager’s role within it. Participants will learn how to conduct job interviews that result in a positive candidate experience.

Learning Outcomes (Results of the Training): After completing the training, participants will:

• Understand the manager’s role in the recruitment process.
• Know the differences between recruitment and headhunting and understand the stages of the recruitment process.
• Be able to conduct successful job interviews while creating a positive candidate experience.
• Know the principles of selecting the right candidate and be able to create an appropriate job offer.

Target Group: First-line, middle, and top managers involved in the recruitment process.

Prerequisites for Participation: The required level of Estonian language proficiency is B2 (independent user).

Training Duration: 1 training day (8 academic hours)

Training Content:

• Current labor market situation and its impact on recruitment.
• Recruitment vs. headhunting – what differentiates them?
• Stages of the recruitment process and their importance. The manager’s role in the recruitment process.
• Employer branding vs. manager’s brand – the importance of the manager’s brand in achieving recruitment results.
• Conducting job interviews, evaluating candidates, and selection (STAR model, scorecard, etc.).
• The importance of feedback (including its content and speed) in maintaining the employer brand.
• Creating a positive candidate experience.

Teaching Methods: Engaging mini-lectures, practical exercises, pair and group work, case analysis, self- and group-reflection.

Learning Environment Description: The training takes place in a learning environment adapted for group work and collective activities, equipped with presentation technology and a whiteboard. We provide support for individuals with special needs within our competencies and capabilities. The training can also be delivered in an online environment using Zoom.us. The trainer will send participants the link to access the virtual room.

Number of Participants: The maximum number of participants in each group is 16.

Learning Materials:

• Materials prepared by the trainer.
• Learning tools needed during the training will be provided by the trainer.

Completion Requirements:

• Participation in at least 80% of in-person learning.
• Completion of the assessment methods.

Assessment Methods:

• Self-reflection.
• Reflection with fellow participants.

Assessment Criteria:

• Knowledge of the stages of the recruitment process.
• Ability to adjust behavior based on the candidate.

Issued Documents:

• Certificate (issued if completion requirements are met).
• Proof of participation (issued if completion requirements are not met).

Trainer Qualifications:

• At least 3 years of full-service recruitment experience.
• Completion of trainer training.
• Proficiency in Estonian as a native speaker or at least at the C1 level.

The curriculum is tailored to meet the specific needs of the client.

Learn more about the basics of the study program.