Internal training: Basic and continuing training of mentors

Trainer:Helen Pärli
Duration:1-2 days (8-16 academic hours; the length of the training depends on the specific needs of the company and the range of topics covered)
Target group:in-house mentors, whose role is to support the development of the co-worker, and mentor program leaders

Introduction

Mentorship is a collaborative and developmental learning process aimed at unlocking the mentee’s potential. Mentor training is designed for internal mentors and those leading mentorship programs within organizations. The training helps mentors develop their skills in counseling, giving feedback, and managing the mentor-mentee relationship.
Through effective mentorship, employee onboarding, job satisfaction, and coping with change can also be supported.

Outcome

As a result of the training, participants will understand the essence and importance of the mentor’s role and acquire the attitudes, knowledge, and skills necessary to act as a mentor and support the development of their colleagues.

About the Trainer

Helen holds a Bachelor’s degree in Business from Tallinn University of Technology and a Master’s degree in Human Resource Management. She has over nine years of experience in human resources, working in both retail and business consulting sectors. As a certified Executive Coach, Helen has worked with several top executives to help turn their visions into reality. In addition to her HR master’s degree, Helen holds a Level 6 adult educator certification and is an internationally recognized DiSC trainer.

Learn more about the trainer Helen Pärli.

Curriculum: Internal Training “Basic and continuing training of mentors”

Curriculum Area: Management and Administration Curriculum

Curriculum Basis: The curriculum is based on publicly available materials, which will also be referenced during the training.

Objective: The goal of the training is to provide participants with an overview of the knowledge required for mentoring and to develop the necessary skills for being an effective mentor. During the training, participants will practice various techniques and tools essential for mentoring, such as goal setting, process management, active listening, and giving feedback.

Learning Outcomes: By the end of the training, participants will:

  • Understand the mentor’s role and its importance.
  • Know the mentoring model and be able to apply it in mentoring relationships.
  • Understand different behavioral types and adapt their behavior to the mentee (learning outcome only with the use of the DiSC® method).
  • Be able to use various communication and listening techniques to lead mentoring conversations.
  • Know how to manage a mentoring relationship.

Target Group: Internal mentors within the organization who support employee development and those leading mentorship programs.

Prerequisites: Participants must have a B2 (independent user) level proficiency in Estonian.

Training Duration: 1-2 days (8-16 academic hours; the duration depends on the specific needs of the company and the topics covered).

Training Content:

  • What is mentoring and what is the mentor’s role?
  • Introduction to the mentoring model.
  • Personality types and building trust (cooperation agreements).
  • Goal setting and measuring progress in a mentoring relationship.
  • Active listening and asking guiding questions.
  • Providing positive and negative feedback.
  • Summarizing in mentoring.

Teaching Methods: Engaging mini-lectures, role-playing, group discussions, pair and group work, case studies, self- and group-reflection.

Learning Environment Description: The training will take place in a classroom setting, equipped with presentation technology and a flipchart. The training can also be conducted online using Zoom.us, with the trainer sending the link to participants.

Participant Number: Maximum 16 people per group.

Learning Materials:

  • Materials prepared by the trainer.
  • Required learning tools provided by the trainer.

Completion Requirements:

  • Participation in at least 80% of the in-class sessions.
  • Completion of assessment methods.

Assessment Methods:

  • Self-reflection.
  • Reflection with a fellow participant.

Assessment Criteria:

  • Understands the essence of mentoring and can distinguish it from other developmental methods.
  • Can adapt their behavior based on the mentee (only with the use of the DiSC® method).
  • Can use different communication and listening techniques to manage mentoring conversations.
  • Knows how to lead a mentoring relationship.

Documents Issued:

  • Certificate (issued upon meeting the completion requirements).
  • Proof of participation (issued if the completion requirements are not met).

Trainer Qualifications:

  • Completion of trainer training.
  • Proficiency in Estonian at a native level or at least C1 level.

Training Curriculum: The curriculum will be tailored according to the specific needs of the client.

Learn more about the basics of the study program.

Book an appointment for a consultation!

We will find a suitable solution for your needs feel free to ask for an offer!
Book an appointment