Internal training: Basic and continuing training of mentors

Trainer:Helen Pärli
Duration:1-2 days (the length of training depends on the specific need of the company and the number of topics covered)
Target group:Companies that want to create a mentoring program to support the development of their employees

Introduction

The aim of the training is to give the participants an overview of the knowledge necessary for mentoring and to develop the skills required for the mentor. During the training, various techniques and tools for mentoring are practiced (for example, setting goals, managing the process, actively listening, giving feedback, etc.).

Training topics

  • What is mentoring and what is the role of a mentor
  • Introduction of the mentoring model
  • Personality types and the establishment of a relationship of trust (agreements on cooperation)
  • Setting and measuring goals in a mentoring relationship
  • Active listening and guiding questions
  • Giving positive and negative feedback
  • Summarizing in mentoring
Methods used in training include mini-lectures, practical exercises, pair and group work, case analysis, self- and group reflection.

Result

Having completed the training, the participant:
  • Understands the role of a mentor and its importance
  • Is familiar with the mentoring model and knows how to apply it in a mentoring relationship
  • Understands different types of behavior and is able to adjust their own behavior according to mentee
  • Is able to use different communication and listening techniques to manage the mentoring conversation
  • Is able to manage a mentoring relationship

NB! To make the training even more effective and personal, it is possible to use DiSC® behavioral type tests. The test should be taken by each participant in the training.

What is DiSC®?

DiSC® is a developmental instrument that focuses on understanding the profiles of behavioral styles and, as a result, developing one’s own skills.

Everything DiSC® profiles have very wide application possibilities and their use creates an even more personalized development experience. DiSC® is scientifically the most researched, validated and adapted to the local culture.

DiSC®i can be used to develop and improve such as:

  • self-awareness
  • communication and relationships
  • Teamwork leadership skills
  • sales and customer service skills
  • coping with changes
  • conflict resolution skills
The training curriculum is compiled based on the specific needs of the client.

See more trainings

See all
  • Internal training: Communication training
    Read more
  • Internal training: The role of the leader in the recruitment process

    The manager plays a big role both in recruiting people and in keeping the existing team. How do you find the best talent into your team? What can a manager do to find a suitable candidate and attract them to their company? Regardless of the size of the recruitment team, the manager must also invest ones time and energy in recruitment.

    up for ordering
    Read more
  • Internal training: Masterclass for excellence

    The training is suitable for those who want to develop their management skills, who have management-related responsibilities and a desire to acquire practical tools and learn best practices to maximise results.

    up for ordering
    Read more
  • Internal training: Dealing with difficult customers and complex situations

    The course is perfect for both new and experienced customer service representatives and leaders who want to improve their communication skills, stress tolerance and master difficult situations.

    Read more
  • Internal training: Masterclass in developmental conversations

    The training is perfect for managers of different levels and for all those who come into close contact with conducting development interviews at work.

    up for ordering
    Read more
  • Internal training: Situational leadership – Creating leaders

    As a result of using wrong management styles, an organization can lose up to €3.37 per employee every hour, which amounts to at least €6,500 per year. As a result of management errors, on average 30% of employees are ready to leave for a low-paying job.

    up for ordering
    Read more
  • Internal training: A reliable leader for the talents of the future

    This training is for managers who want to grow their credibility and be ready to manage the talents of the future.

    up for ordering
    Read more
  • Internal training: Motivating development conversations

    The training is perfect for leaders whose role requires performance reviews and one-on-one discussions.

    up for ordering
    Read more
  • Internal training: Basic and continuing training of mentors

    The training is perfect for companies that want to create a mentoring program to support the development of their employees.

    up for ordering
    Read more
  • Internal training: LinkedIn for recruiters

    This training is meant for recruiters and HR managers who want to be effective in their targeted search.

    up for ordering
    Read more

Book an appointment for a consultation!

We will find a suitable solution for your needs – feel free to ask for an offer!
+372 5561 7100
Book an appointment