Internal training: Masterclass for excellence

Trainer:Reelika Jeferjev
Duration:two-day training (16 academic hours)
Target group:those who want to develop their management skills, who have management-related responsibilities and a desire to acquire practical tools and learn best practices to maximise results

Introduction

The Masterclass on Achieving Excellence is a leadership training program that encourages thinking big and setting high goals, which in turn stimulates the unlocking of greater potential for achievement. As a result of the training, leaders will gain effective strategies and tools that help achieve extraordinary results in their leadership practices. The course focuses on key areas such as strategic thinking, time management, communication skills, team engagement and motivation, and self-development.

Outcome

After completing the training, leaders will be able to set inspiring and measurable goals and will have the necessary knowledge and tools for effective time management and prioritization. They will also be able to apply communication skills that contribute to team engagement, motivation, and collaboration. Additionally, participants will acquire strategies for resilience and self-development that help them become masters in their field.
The training helps inspire participants to take bold steps in leadership, focusing on crucial activities and effective time use, thereby creating a greater impact on results.

About the Trainer
Reelika graduated from the Estonian-American Business Academy with a Bachelor’s degree in Business and Management. She has been working in training for nearly 20 years, specializing in customer service and leadership.

Read more about trainer Reelika Jeferjev.

CURRICULUM: Internal training: Masterclass for excellence

Curriculum Group: Personal Development Curriculum Group

Curriculum Created by: Smartful OÜ (based on their educational organization principles)

Objective: The goal of the Masterclass on Achieving Excellence is to equip leaders with practical knowledge and skills that allow them to apply the 20/80 principle and the 10X model in their leadership practice. The training focuses on strategic thinking, effective time management, communication skills, and team engagement, helping leaders achieve excellent results in their leadership roles.

Learning Outcomes (or results of the training):

  • Participants will have knowledge of managing activities and achieving results (20/80 principle);
  • They will become familiar with the 10X model, which encourages thinking big and setting bold, large goals;
  • They will acquire various skills and techniques, such as goal-setting, strategic thinking, time management, communication skills, team engagement and motivation, and building resilience.

Participants will gain practical tools and guidelines on how to better focus on important tasks, promote effective communication, create a motivating team environment, and develop self-leadership and self-development skills.

Target Audience: Adult learners who wish to develop in the leadership field, have leadership-related responsibilities, and wish to acquire practical tools and learn best practices to maximize results.

Prerequisites: Participation in the training requires a B1 (independent user) level of proficiency in Estonian.

Study Volume: Two-day training (16 academic hours of face-to-face teaching, including 6 academic hours of practical work), with 2 academic hours of independent work.

Course Content:

Strategic Thinking and Goal Setting

  • The importance of strategic thinking in leadership
  • Goal-setting
  • Setting large goals based on the 10X model

Time Management and Prioritization

  • Time management principles and tools based on the 20/80 principle
  • Prioritization
  • Delegation and resource optimization strategies

Communication Skills and Strengthening Influence

  • Effective communication in a leadership role
  • Strengthening influence
  • Communicating in conflict situations and challenging circumstances

Team Engagement and Motivation

  • Principles of teamwork and sharing best practices
  • Motivating and strengthening the team
  • Engagement strategies and developing listening skills

Leadership Skills and Delegation

  • Key elements of leadership
  • The leader’s role and responsibility in team development
  • Principles of delegation and skillful task sharing

Resilience and Self-Development

  • The importance of resilience in leadership
  • Stress management strategies and achieving work-life balance
  • Self-development methods and developing successful habits

Metrics and Feedback System

  • Principles of measuring and tracking results
  • Setting metrics and monitoring performance
  • Giving feedback and supporting development

Practical Exercises and Case Studies

  • Practical exercises and role-playing to simulate leadership situations
  • Case studies and group discussions
  • Sharing experiences and reflecting on learning outcomes

Summary and Action Plan for the Future

  • Review and summary of key learning concepts
  • Individual action plans and self-development plans
  • Feedback on the training and conclusion

Learning Methods: Lectures, hands-on exercises, group work, self-reflection, discussions, leadership case analysis, and the creation of action plans and development plans.

Learning Environment Description: The training takes place in a learning environment adjusted for group work and collaborative activities, with presentation technology available. We accommodate people with special needs within our competence and capability.

Number of Participants: The maximum number of participants in one group is 15.

Learning Materials:

  • Digital materials created by the trainer and digital support materials for implementing personal action plans
  • Teaching tools necessary for the training are provided by the trainer

Completion Conditions:

  • To qualify for evaluation, participants must attend at least 80% of the face-to-face classes
  • Complete evaluation methods

Evaluation Methods:

  • Self-reflection
  • Personal action plan and self-development plan

Evaluation Criteria:

  • Personal development plan and action plan
  • Feedback

Documents Issued:

  • Certificate (issued if completion conditions are met)
  • Proof of participation (issued if completion conditions are not met)

Qualifications Required to Conduct the Training:

  • Completed trainer training
  • Professional competence and certification for offering leadership development partnerships
  • Proficiency in Estonian at a native level or at least C1 level

The curriculum will be tailored to the client’s specific needs.

Also, explore the basics of the study program.

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