Processing of personal data and privacy

SMARTFUL Growth OÜ (from now on referred to as the training company) offers individuals and companies a variety of training courses that involve processing customers’ personal data.

We are committed to protecting the privacy of our clients and keeping the information entrusted to us confidential. Accordingly, we have established this Privacy Policy, which covers collecting, using, disclosing, transferring, and storing customer information. Furthermore, our practices comply with the relevant European Union legislation and the laws of the Republic of Estonia.

The Privacy Policy explains what personal data SMARTFUL Growth OÜ collects from its customers and how it processes it. We provide an overview of the basis for data collection, purposes, and storage. We will also explain the rights of our customers about the processing of their personal data.

The personal data collected and the basis on which it is collected

In order to fulfill the contract and legal obligations necessary for the provision of the service, we generally collect the following personal data:

  • the first and last name of the participant;
  • personal identification code or date of birth;
  • contact details (telephone, e-mail, address).

SMARTFUL Growth OÜ has submitted an economic activity report on the provision of further training. Therefore, we are obliged to comply with the Adult Education Act, and our certificates comply with the Continuing Education Standard and include the name and personal identification number of the participant (§ 3(3)(1)).

The training company will use the personal data provided by the customer and the data about purchases under the Personal Data Protection Act to the extent necessary to fulfill the order placed by the customer.

We need the contact data to provide general information on the training, training materials and invoicing.

We do not use the contact details of the participants to offer them other products or services or to send newsletters after the course. If you wish, you can subscribe to a separate e-mail list for offers and newsletters. To do this, you will need to fill in a special request form on the company’s website. If the customer later decides that they do not wish to receive our offers or newsletters, it is possible to unsubscribe at any time. To unsubscribe, please send your request in writing by e-mail to info@smartful.ee.

We may also collect information about aggregate customer activity on our website. This data is aggregated and used to provide more helpful information to our customers and help us understand which parts of our website, products, and services are of most interest to them.

Data retention period

We will keep the personal data collected during the services we provide for 10 years from the end of the contractual relationship to resolve any legal disputes.

We will keep the data of certificates issued by us for the period recommended by the Ministry of Education and Research, i.e., for as long as the training company continues to operate. On this basis, it will be possible for the participant to order a duplicate of the certificate.

Data storage methods

Employees with an employment contract and employees or partners working under other contract forms have a contractual obligation of confidentiality, and consequently, an obligation to keep client data confidential. Accordingly, access to personal data is limited to the staff of the training company, the trainer who has delivered the specific training, and the accounting service provider.

Procedures for processing and sharing data

SMARTFUL Growth OÜ may cooperate with various third parties, and our authorized data processors may be service providers in various fields whose services are outsourced by the training company itself. In addition, we may share personal data of subscribers to offers and newsletter lists with marketing service providers. The processing of personal data will take place to the extent necessary for the provision of the service.

By law, the training company is obliged to transmit personal data to several public institutions (e.g., Ministry of Education and Research, Tax and Customs Board).

If the participant and the payer of the invoice are different, we may provide the payer with information about the participant. For example, this is necessary in the case of training ordered by the Unemployment Insurance Fund and in the case of in-house training.

We share personal data (name, personal identification number, e-mail address, telephone number) with our trainers because it is necessary for the training.

Your rights concerning your personal data:

  • to be informed of what personal data has been collected and processed;
  • correct or supplement your personal data;
  • delete your personal data (unless this is contrary to law);
  • withdraw your consent to the use of your personal data to send offers and newsletters;
  • complain if your rights have been infringed.

SMARTFUL Growth OÜ or the trainers own the copyright in the training materials. Therefore, copying and distributing training materials without the written consent of the training company is prohibited.

For more information:

E-mail address: info@smartful.ee

Telephone: +372 556 17 100